RETURN & REFUND POLICY
1. Return Period
Customers may request a return within 30 days after receiving their order.
2. Return Requirements
To be eligible for a return:
- Products must be unused and in original condition.
- Products should include original packaging when applicable.
- Order number or purchase information must be provided.
3. Non-Returnable Items
Certain items may not be eligible for return, including:
- Customized products.
- Items marked as final sale.
- Products that cannot be returned due to hygiene or safety reasons.
4. Return Process
Please contact our customer service team before returning any product. Provide your order number, reason for return, and supporting photos if the product is damaged or incorrect.
5. Refund Process
Approved refunds will be issued to the original payment method. Processing time may vary depending on your payment provider.
6. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 7 days after delivery with relevant information.